How to order

Orders can be placed through our online store or sent to:

Libreria dell’Automobile – Order Office
Via Claudio Treves, 15/17
20090 Vimodrone (Milan)
Phone: +39 02 27301462
Email: [email protected]

Orders with Shipping in Italy

• Minimum order value (excluding shipping costs): €17.00

Orders with International Shipping

• Minimum order value (excluding shipping costs): €40.00

Libreria dell’Automobile reserves the right to cancel any order that does not meet the required conditions or that contains anomalies in the payment or shipping details. Libreria dell’Automobile reserves the right to cancel an order if does not comply with the requested requirements.

Prices and VAT

All product prices are clearly displayed on our website and include VAT. Shipping costs vary depending on the chosen delivery method and the destination country.

Product Availability and Order Processing

Whenever possible, we ship all ordered items in a single shipment. However, if some items are temporarily unavailable, the customer will be contacted by phone or email to choose from the following options:

• Receive available items immediately and cancel the missing ones. 
• Hold the order until all items become available. 
• Modify the order based on available alternatives. 

Price and Availability Updates

Prices and availability information on our website are subject to change at any time. If any changes occur, customers will be promptly notified before order fulfillment.

Each shipment includes a delivery note.

If you wish to receive an invoice instead of the delivery note, you must select the option “I want an invoice” during order confirmation and provide the following details:

• Full company name
• VAT number and, if applicable, the Tax Code (if different) 
• SDI unique code (only for Italy)

Important:

If the required tax details are missing, we will be unable to issue an invoice.

The invoice must be requested at the time of the order and cannot be issued later. 

Libreria dell’Automobile delivers ordered products to the address provided by the customer. Delivery is made at street level, unless otherwise specified by our Customer Service.

Estimated Delivery Times

All indicated delivery times are estimates based on:

• Product availability
• Normal order processing times
• Estimated delivery times provided by carriers

Delivery Address and FermoPoint Service

We recommend providing a secure delivery address where someone is always available to receive the package.

If you are not available to receive your order, you can:

• Provide an alternative address (office, shop, a relative’s home, etc.). 
• Use the FermoPoint service to collect your package from a designated location. You can select this option at checkout: FermoPoint BRT(only for Italy)

Tracking Your Shipment

You can track your order using the following link:

Track Your BRT Shipment (only for Italy): https://as777.brt.it/vas/sped_numspe_par.htm?lang=it

Enter the tracking code received via email after the package has been shipped. (Ensure you have provided your email address during the order process.)

For international shipments, we will send you the tracking code and the courier’s tracking link via email once your order has been dispatched.

Attention! We do NOT deliver to P.O. Boxes.

Cash on Delivery (Only for Italy)

• COD (Cash on Delivery): Payment in cash directly to the courier at the time of delivery. 

Advance Payment Methods:

Credit Cards

• American Express
• Cartasì
• Mastercard
• Eurocard
• VISA
• Diners

PayPal

You can complete your payment via PayPal directly through our checkout process. Simply select PayPal at checkout to proceed securely.

Postal Account Deposit (Only for Italy)

• Account Number: 11402203 
• Account Holder: Libreria dell’Automobile 
• Address: Via Treves 15/17, 20055 Vimodrone (MI) 

Orders will be processed once the payment is received.

Bank Transfer

• IBAN: IBAN: IT 65 Y 03211 01601 052624355220
• BIC: SENVITT1XXX 
• Bank: BANCA SELLA – Corso Venezia, 40 – 20121 Milan 
• Account Holder: Libreria dell’Automobile 

Orders will be processed once the transfer has been received.

Satispay

A QR Code will be displayed at checkout. Scan it with the Satispay app or enter your phone number to complete the payment.

Culture Bonus and Teacher’s Card (Only for Students and Teachers in Italy)

You can use your Culture Bonus or Teacher’s Card to purchase our products. (https://www.libreriadellautomobile.it/18app-carta-del-docente/)

Bank or Circular Check (Only for Italy)

If you wish to pay by bank or circular check, send an email with your order details to [email protected]. We will reply with the exact amount to be written on the check, made payable to Libreria dell’Automobile.

Libreria dell’Automobile takes advanced security measures to ensure your personal data remains safe and protected from unauthorized access.

For payment processing, we use a high-security system to safeguard your financial data:

• Billing and credit card information is managed exclusively by the bank.
• Libreria dell’Automobile never accesses or stores your credit card details.

After your payment is processed, you will receive a confirmation email with the transaction details.

If the transaction fails, the bank will notify you directly regarding the issue.